Privacy Policy

We collect personal information that you voluntarily provide when interacting with our Website or contacting our team. The information collected depends on the services you request and the details you choose to share.

Contact information may include your name, mobile number, WhatsApp number, email address, and preferred method of communication.

Property enquiry information may include your preferred project, property type, desired configuration, approximate budget, preferred location, purchase timeline, investment objectives, and other preferences relevant to your enquiry.

Site visit information may include your preferred visit date and time, the project you wish to visit, appointment details, the number of visitors where necessary, and information required to coordinate your appointment with the relevant representative.

Communication information may include messages, questions, feedback, appointment confirmations, and other correspondence you send to us through forms, telephone, WhatsApp, email, or other available channels.

If you request a brochure, callback, consultation, or other property-related service, we may process the information reasonably necessary to fulfil that request.

Please do not submit sensitive personal information, payment card details, passwords, financial account credentials, identity documents, or other confidential information through general enquiry forms unless the information is specifically required through an appropriate and secure process.

When you visit our Website, certain technical information may be collected automatically by our hosting provider, server infrastructure, analytics tools, security systems, or other technologies used to operate the Website.

This information may include your IP address, browser type, operating system, device type, approximate geographic region, referring website, pages viewed, time spent on pages, navigation activity, and technical diagnostic information.

We may use this information to understand how visitors interact with property listings, identify technical problems, monitor Website performance, detect suspicious activity, and improve the reliability and usability of our services.

The collection of technical information depends on the technologies enabled on the Website and the settings of your browser or device. Not every category of information is necessarily collected from every visitor.

Where required by applicable law, we will provide appropriate notices and obtain any necessary consent before using technologies that collect or process information for purposes requiring consent.

We use personal information for legitimate and relevant purposes connected with operating our Website and providing the property-related assistance you request, subject to applicable law and any required consent.

Responding to enquiries: We use your contact details and enquiry information to answer questions, provide requested project details, and follow up on your property requirements.

Property recommendations: Where appropriate, we use the preferences you provide to identify and share information about projects that may match your stated location, configuration, budget, or other requirements.

Site visit coordination: We use relevant contact and appointment details to arrange, confirm, reschedule, or follow up on property visits with the appropriate representatives.

Brochure and information requests: We use your information to provide requested brochures, project specifications, cost information, and other relevant materials where available.

Customer communication: We may contact you to clarify your requirements, communicate appointment changes, provide service updates, or respond to feedback and complaints.

Website improvement: We may use aggregated or technical usage information to understand visitor behaviour, improve navigation, refine content, and evaluate the performance of our Website.

Security and compliance: We may process information to prevent misuse, investigate suspected fraud, maintain records, protect our rights, respond to lawful requests, and meet applicable legal obligations.

Marketing communications: Where permitted by applicable law and subject to any required consent or preferences, we may use your contact information to share relevant property updates, new launch announcements, project information, or related promotional communications. You may opt out of marketing communications at any time.

Our Website may provide forms or communication options that allow you to enquire about properties, request callbacks, obtain brochures, or schedule visits to residential projects in Gurgaon.

When you submit a property enquiry, we use the information provided to understand your requirements and respond to your request. If you ask to visit a project, we may share the relevant appointment details with the developer or an appropriate project representative to coordinate the visit.

Submitting a site visit request does not automatically confirm an appointment. Your information may be used to contact you regarding availability, preferred timing, meeting arrangements, access requirements, or necessary changes to the appointment.

Property availability, appointment schedules, and project access may be managed by independent developers or their representatives. Their own information-handling practices may apply when you communicate directly with them or provide additional information to them.

You should review any applicable privacy notice provided by a developer or third party before sharing additional personal information directly with that party.

We do not require visitors to provide more personal information than is reasonably necessary for the relevant enquiry or appointment, except where additional information is necessary for a specific lawful purpose.

You may contact us or request assistance through telephone calls, WhatsApp, email, website forms, or other communication channels made available on the Website.

If you contact us through WhatsApp or another third-party communication platform, your interaction may also be governed by that platform's terms, privacy policy, and technical practices.

We may use the contact information you provide to respond to your message, discuss relevant projects, coordinate site visits, and send communications reasonably related to your enquiry.

We will not treat an enquiry as unlimited permission to send unrelated promotional communications. Where marketing consent is required, we will obtain it in accordance with applicable law.

You may request that we stop sending promotional communications through the relevant channel. Necessary service-related communications, such as an appointment update you have requested, may still be sent where appropriate and lawful.

Please be aware that ordinary telephone calls, emails, and internet-based communications may carry security and privacy risks. Avoid sending confidential financial information or account credentials through these channels.

Our Website may use cookies, local storage, pixels, tags, and similar technologies to support essential functionality, maintain security, measure performance, and understand how visitors use the Website.

Essential technologies may be used to support functions necessary for the Website to operate properly, such as maintaining technical sessions, preventing misuse, and delivering requested features.

Analytics technologies, where enabled, may help us understand which pages visitors access, how they navigate the Website, and whether particular features or content need improvement.

Advertising or marketing technologies may be used only where implemented and subject to applicable legal requirements, consent obligations, and available user preferences.

The specific cookies and technologies used may change as our Website and service providers evolve. We will provide appropriate information and consent controls where required by applicable law.

You can manage or delete cookies through your browser settings. Blocking certain cookies may affect the operation or availability of some Website features.

Disabling cookies in your browser does not necessarily prevent all forms of technical data collection, such as information required for server security or basic website delivery.

We do not sell your personal information as a standalone commercial product. However, we may share relevant information with other parties when necessary to provide a service you request, operate the Website, or fulfil a lawful purpose.

Property developers and project representatives: When you enquire about a particular project or request a site visit, we may share your name, contact details, project preferences, and appointment information with the relevant developer or authorised representative where reasonably necessary to respond to your request or coordinate the visit.

Website hosting and technical providers: We may use service providers to host, maintain, secure, and support our Website and related infrastructure.

Communication and form providers: We may use third-party services to receive enquiries, send emails, facilitate communications, or manage appointment requests.

Analytics and performance providers: Where enabled, relevant technical or usage information may be processed by analytics providers to help us understand Website performance and visitor activity.

Professional advisers: We may share information with legal, accounting, compliance, or other professional advisers when reasonably necessary for legitimate business or legal purposes.

Government and legal authorities: We may disclose information where required by law, a valid legal process, a competent authority, or where disclosure is otherwise legally permitted and reasonably necessary to protect rights, safety, or property.

Service providers and other recipients may process information under their own contractual obligations, privacy notices, and applicable legal requirements. Where appropriate, we take reasonable steps to use providers that are suitable for the relevant processing activity.

We aim to limit information sharing to what is reasonably necessary for the applicable purpose. We do not authorise service providers to use personal information for unrelated purposes merely because it was shared to provide a service.

Our Website may contain links to developer websites, property portals, government websites, maps, social media platforms, WhatsApp, and other third-party services.

When you follow an external link or interact directly with a third-party service, your activity may be governed by that provider's privacy policy, terms, and data-handling practices.

We do not control the privacy practices, security measures, content, or availability of independently operated third-party websites and cannot guarantee how those providers handle information.

Before submitting personal information to a third-party website or service, you should review its privacy policy and understand what information it collects and how that information may be used.

The inclusion of a link on our Website does not, by itself, mean that we endorse the third party's privacy practices or accept responsibility for its independent processing of personal information.

We retain personal information only for as long as reasonably necessary for the purposes described in this Policy, including responding to enquiries, coordinating site visits, maintaining relevant business records, resolving disputes, and complying with applicable legal requirements.

The retention period may vary depending on the nature of the information, the purpose for which it was collected, the status of your enquiry, the services requested, applicable legal obligations, and the need to establish or defend legal claims.

Information that is no longer reasonably required may be deleted, anonymised, or otherwise disposed of using appropriate procedures, subject to applicable law and legitimate recordkeeping requirements.

Information held by independent developers, communication platforms, hosting providers, or other third parties may be retained under their own policies and applicable contractual or legal obligations.

We do not guarantee that every copy of information held by an independent third party can be immediately deleted following a request made to us.

We take reasonable technical and organisational measures appropriate to the nature of the information and the risks involved to protect personal information against unauthorised access, disclosure, alteration, loss, or misuse.

Depending on the systems and services in use, safeguards may include access controls, secure hosting configurations, restricted administrative permissions, software updates, and other appropriate security practices.

No method of electronic transmission, online storage, or internet-based communication can be guaranteed to be completely secure. We therefore cannot promise absolute security, although we aim to manage information responsibly and reduce foreseeable risks.

Visitors should use secure devices and networks where possible, protect their own accounts and devices, and avoid sharing passwords, banking credentials, or other sensitive information through general enquiry forms.

Where a personal data breach triggers notification or other obligations under applicable law, we will take the steps required by the relevant legal framework.

Depending on applicable law and the circumstances of the processing, you may have rights or choices concerning the personal information we hold about you.

You may request information about the personal data associated with your enquiry, ask us to correct inaccurate contact details, request deletion where legally permissible, or withdraw consent for processing that relies on your consent.

You may opt out of promotional communications by using an available unsubscribe option or by contacting us through the details provided in this Policy.

Withdrawing consent does not necessarily affect processing already carried out lawfully before withdrawal. We may also need to retain or process certain information where permitted or required by applicable law.

Requests will be reviewed and handled in accordance with applicable legal requirements. We may need to verify your identity or request additional information reasonably necessary to locate the relevant records and prevent unauthorised disclosure.

If you believe your personal information has been handled improperly, you may contact us using the details in the Contact Information section so that we can review your concern.

Our Website is intended for individuals who are legally capable of making property enquiries and participating in related transactions, or who are using the Website under appropriate adult guidance where permitted by law.

We do not knowingly seek to collect children's personal information for independent marketing or property enquiry purposes where such collection would be unlawful.

If we become aware that personal information has been collected from a child in circumstances that violate applicable law, we will take appropriate steps to address the matter, including deletion where required.

A parent or lawful guardian who believes that a child has submitted personal information to us may contact us using the details provided below.

Some technology providers used to operate the Website or deliver communication, analytics, hosting, or related services may process information using infrastructure located outside your state or country.

Where personal information is transferred across borders, we will take the steps required under applicable law, including any relevant restrictions, safeguards, or contractual requirements.

The location and processing practices of third-party providers may depend on the services enabled on the Website and the arrangements in place with those providers.

We may update this Privacy Policy from time to time to reflect changes in our Website, property advisory services, data-handling practices, technology providers, or applicable legal requirements.

The revised version will be published on this page with an updated revision date where appropriate.

Visitors are encouraged to review this page periodically to understand how their personal information is handled.

Where a material change requires additional notice or consent under applicable law, we will take the steps required by that law.

If you have questions about this Privacy Policy, wish to make a privacy-related request, or have concerns about the handling of your personal information, you may contact New Launch Projects in Gurgaon using the details below.

Website: https://newlaunchprojectsingurgaon.com/

Phone / WhatsApp: +91 89520 04500

Email: info@newlaunchprojectsingurgaon.com

Location: Gurgaon, Haryana, India.

When contacting us about a privacy request, please provide sufficient information for us to understand and review your request. Avoid including passwords, banking credentials, or unnecessary sensitive information in your message.